Privacy Policy | Doyle & Snedden Roofing

Last updated: July 2026

This Privacy Policy explains how Doyle & Snedden Roofing & Building Contracts ("we", "us", "our") collects, uses and protects the personal information you give us when you contact us or use this website, in line with the UK GDPR and the Data Protection Act 2018.

Placeholder to confirm: registered business name/structure (sole trader / partnership / limited company & number), trading address, and a named data-protection contact.

Who we are

Doyle & Snedden Roofing & Building Contracts is a roofing and building contractor serving Glasgow and the surrounding areas. For any privacy question, contact dsrbcenquiries@gmail.com, or call Craig on 07973 525152 or Martin on 07802 722046.

What information we collect

Details you give us directly — your name, phone, email, the property address relevant to the work, and anything you include in an enquiry.
Job-related information — notes, measurements and photographs to prepare a quote or carry out work.
Technical information — basic, non-identifying data your browser sends, used only to keep the site working and secure.

How we use your information

To respond to your enquiry and provide a quote.
To arrange, carry out and follow up on work.
To contact you about your job, including scheduling and aftercare.
To keep records for invoicing, warranties, insurance and our legal obligations.

Our lawful basis

We process your information to take steps at your request before entering into a contract and to perform that contract, and where it is in our legitimate interest to run our business and respond to enquiries. Where required, we rely on your consent — which you can withdraw at any time.

Sharing your information

We do not sell your personal information. We only share it where necessary — for example with trusted suppliers or service providers who help us run the business (such as email or hosting providers), or where required by law.

How long we keep it

We keep your information only as long as needed, including any period required for warranty, tax, accounting or legal reasons, after which it is securely deleted or anonymised.

Your rights

Under UK data-protection law you have the right to access, correct, delete, object to or restrict our use of your data, and to data portability. To exercise these, contact dsrbcenquiries@gmail.com. You can also complain to the ICO at ico.org.uk.

Cookies

We self-host our fonts, so no font provider receives your data. However, this website does use the following third-party services, which set cookies or similar technologies:

Meta Pixel (Facebook/Instagram) — we use the Meta Pixel to understand how visitors use our site and to measure and improve our advertising. It may collect your IP address, browser and device information, the pages you view, and actions you take such as submitting an enquiry, and it may be used to show you our ads on Meta platforms. This information is shared with Meta Platforms Ireland Ltd. See Meta's Privacy Policy.
Embedded map — our contact page embeds a third-party map, which may set its own cookies. Please refer to that provider's privacy policy.

You can control cookies through your browser settings, and you can manage how Meta uses your data for advertising in your Meta account's ad preferences.

Action needed: under UK PECR/GDPR, non-essential tracking such as the Meta Pixel normally requires the visitor's consent before it loads, via a cookie-consent banner. The Pixel is currently set to fire on page load for every visitor. Please see the handover notes in VERSION.txt and add a consent banner before relying on this for advertising.

Changes to this policy

We may update this policy from time to time. Changes will be posted here with a revised date.